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Zhongpeng Industrial Park
26 Xingwu Rd, Dongguan
Guangdong Province, China
WhatsApp: +86 180 2694 8509
Mobile: +86 198 9882 6720
General Inquiry: [email protected]
Sales Support: [email protected]
Send us your product requirements, drawings and target quantity for design review, prototyping and manufacturing support.
Find answers about submitting project details, sharing drawings, requesting design support and prototypes, protecting confidential information, confirming order requirements and receiving a quotation for your custom acrylic product.
You can contact TSM about custom acrylic product quotations, design and engineering support, prototype development, OEM and ODM manufacturing, material selection, production capacity, compliance documents, factory audits, packaging, shipping and ongoing supply programs.
Our team supports inquiries relating to custom acrylic displays, boxes, crafts, furniture, rods and tubes, sheets, signs, trays, trophies and awards.
To help us evaluate your project accurately, include as much of the following information as possible:
A complete inquiry allows our sales and engineering teams to provide a more accurate recommendation and quotation.
Yes. You may send a sketch, photograph, reference product, concept image or written description of the product you want to manufacture.
Our design and engineering team can review your concept and help define dimensions, material thickness, structure, joints, fabrication methods, hardware, printing and packaging before prototype development.
Commonly useful files include PDF drawings, CAD files, 3D models, Adobe Illustrator artwork, photographs and spreadsheets containing product specifications.
Typical formats may include:
For large files, provide a secure cloud-storage or file-transfer link in the message. Clearly label the latest drawing revision to prevent outdated files from being used.
Your inquiry is first reviewed by one of our domestic or international business teams. Depending on the project, it may then be evaluated by product designers, engineers, prototype specialists, production managers or quality-control personnel.
Technical questions involving structures, tolerances, materials, load-bearing requirements or manufacturing methods are forwarded to the appropriate engineering or production team.
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Yes. You may request an online meeting to discuss product specifications, design issues, production planning, quality requirements or packaging.
Customers may also contact us to arrange a video factory tour or an on-site factory visit. Scheduling should be confirmed in advance so that the relevant sales, engineering and production personnel are available.
If your project contains confidential designs, unreleased products, proprietary structures or sensitive brand information, mention the confidentiality requirement in your first inquiry.
Our team can review a customer-provided nondisclosure agreement or discuss project-specific confidentiality arrangements before sensitive files are shared. Confidential documents should be clearly marked with their project name and revision number.
Yes. Prototype development is available for evaluating dimensions, structure, material, color, polishing, printing, assembly and packaging before volume production.
When requesting a prototype, provide the expected production quantity and identify which features must be validated. Prototype cost and development time depend on product complexity, materials, manufacturing processes and the number of revisions required.
Minimum order quantities are determined by the product structure, dimensions, material availability, manufacturing process, printing method, packaging and setup requirements.
Simple fabricated products may support relatively small trial orders, while products requiring specialized materials, fixtures, printing setup or complex assembly may require a higher quantity. Submit your target quantity so our team can recommend a practical order level.
The quotation is based on factors such as:
To avoid unexpected costs, state whether you require only the product price or also need packaging, freight, inspection or other project-related costs included.
TSM can evaluate projects with campaign launches, store openings, exhibitions, installations or other fixed delivery dates.
Provide the required arrival date—not only the preferred factory completion date—when submitting the inquiry. Our team will review material availability, prototype approval, production capacity, packaging and transportation before confirming whether the schedule is achievable.
Design revisions or delayed sample approval can affect the final delivery schedule, so time-sensitive requirements should be communicated at the beginning of the project.
After receiving your inquiry, our team will:
Response time depends on the completeness and technical complexity of the inquiry. Including drawings, quantity, destination and required delivery date helps reduce unnecessary follow-up and allows the project to be evaluated more efficiently.
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